Friday, August 27, 2021

Massachusetts Registry of Motor Vehicles Announces Online Scheduling for Virtual Suspension Reinstatement Hearings

BOSTON – The Registry of Motor Vehicles (RMV) is announcing that it has implemented a new process that can be used by customers to schedule virtual suspension reinstatement hearings and to conveniently upload required supporting hearing documentation. The new scheduling tool was developed to provide customers with service options that are flexible and convenient, to increase the number of available hearings that can be held virtually each week, and to continue the RMV’s ongoing focus on safe distancing to ensure the safety and well-being of customers and staff. 

The suspension hearing appointments can be scheduled up to 30 days in advance of a preferred hearing date by visiting the RMV’s Online Service Center at Mass.Gov/myRMV and then following the steps outlined below.

Visit Mass.Gov/myRMV and Select “Make or Cancel a Hearing Reservation.”

Log into your profile to select a date and time for your hearing to be held over the phone.

Upload all relevant documents.

Follow the steps to complete your reservation.

The RMV will call customers, either using a restricted number or 857-368-8000, on the scheduled date and time of the hearings.

Customers can also visit to submit clearance requests and required documentation that can be used to begin the process of reinstating driver’s licenses that have been suspended due to out-of-state violations. Visit the myRMV Online Service Center and choose the “Submit Out of State Reciprocal Suspension Clearance Request” option under the “Additional Services” section. Requests are anticipated to be completed within two to five business days.

The RMV will be offering limited walk-in services at select Service Center locations to help customers without internet access begin the process to request suspension hearings. The locations are Brockton, Fall River, Haymarket (Boston), Lawrence, Pittsfield, Springfield, South Yarmouth, and Worcester. These sites are available weekdays, Monday through Friday, from 9:00 a.m. to 4:30 p.m. Customers who apply for limited walk-in services will complete an application on site and may then leave and wait to receive a call for a telephonic hearing.

NOTE: Interlock violation hearings, applications for removal of an interlock device, and chemical test refusal hearings are unable to be scheduled via the internet and require an in-person visit to the Haymarket (Boston) Service Center. These visits can be made weekdays, Monday through Friday, from 9:00 a.m. to 4:30 p.m.

For more information on transactions and additional details on customer locations, please visit