- Monitor the media for emergency information. Follow instructions from public safety officials.
- Call 9-1-1 to report emergencies including:
- Downed power lines; or If you are dependent on equipment that requires electricity and need medical assistance.
- Call your utility company to report power outages and get restoration information. Do not call 9-1-1 to report an outage or to ask about power restoration.
National Grid 1-800-465-1212
Eversource (formerly NSTAR) 1-800-592-2000
Eversource (formerly WMECO) 877-659-6326
Stay away from downed utility wires. Always assume a downed power line is live.
If a traffic light is out, treat the intersection as a four-way stop. Take recommended safety precautions when using space heaters, a fireplace, or a woodstove to heat your home. Keep a fire extinguisher handy.